State Farm® Insurance Agent Bob Horton
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
puggins
March 25, 2024
"we will most likely seek another ins. co. eventually. we have been state farm customers for many years & have used many or their services beyond just homeowners ins. we have never filed a major claim. we never gamed the system or tried to con state farm with bogus claims. a wind storm struck our area about a year ago doing major damage to our roof. state farm sent an adjustor out to survey damages. after it was all said & done they would not pay for a roof replacement, only partial. homes in my neighborhood with full replacements were all state ins. years or being loyal customers. years or being decent & good people who never gamed state farm. didn't matter. they failed us."
"I am sorry to hear about your experience with claims. We have spoken about this matter privately and I apologize that you are not happy with the results. Again, we thank you for your service! "
Samuel Hazard
March 20, 2024
"Prompt, courteous, knowledgeable!! Highly recommend."
"Thank you Sam! "
Roger Gribbins
March 20, 2024
"Bob’s office is ALWAYS there if we need them - and they follow up to make sure we are taken care of. I couldn’t recommend a better provider."
"Call us anytime! Thank you for your business. "
Sharon Peebles Arellano
February 9, 2024
"Paige was extremely helpful in switching my insurance over to State Farm. I had been with another company for 3 years and had continued premium increases- without any incidents to lead to them. State Farm got me the same coverage plus an additional policy and saved me almost $300 per month!!"
"Thank you Sharon. Paige is extremely knowledgeable about insurance and she loves helping our customers save money! "
Terry Graves
January 23, 2024
"Excellent service started saving me $90 a month. Thanks"
"Thank you for your business Terry. Glad we could save you over $1000 per year! "
Olivia Miller
January 8, 2024
"Gabe and Bob did such a great job helping me protect me and my family! The process was super easy. Highly recommend to anyone needing life insurance!"
"Thank you Olivia! We do our best to make sure we help people protect what’s most important to their families! "
jadyn linton
November 14, 2023
"I had the best experience coming to this office. They made the process of getting started so easy and also made me feel so comfortable!!"
"Thank you Jayden. We make sure to simply the process for all of our customers. "
Joyce Grimes-Freese
November 8, 2023
"I took a chance and reached out to STATE FARM .They not only saved me almost $200.00 car insurance but I also added renters insurance.A great experience and the agents were great.Thank you JOYCE Elizabethtown"
"Thank you Joyce for taking a chance on us! We won’t let you down! "
Jason Holmes
October 3, 2023
"Professional, punctual, and personable. Great value! More coverage for less than what I was paying my previous insurance company. Ask for Meagan"
"Thank you Jason! "
Sean Tritt
September 18, 2023
"I had been with Progressive for three years but every six months my premium increased even though in that time I’ve only had one speeding ticket under 10 mph and one not at fault accident when someone hit my parked car. My homeowners and full coverage auto insurance for two cars was almost $6000/yr. My premium for the same coverage with State Farm is just under $4700/yr! I recommend Bob Horton State Farm to anyone in the market for a better deal on insurance. Ask for Melanie, she was extremely helpful getting us set up. She was professional, called back promptly when I left a message and was very friendly. Thanks Melanie!"
"Thank you Less, and welcome to Bob Horton State Farm Agency. We love to help customers save money but more importantly we want to make sure you are properly covered and we are able to be there on your worst day. Melanie does a fantastic job to make sure we take care of our customers while keeping their budget in mind. "
daydrian Allen
September 13, 2023
"melanie and danny was awesome!!!! great service"
"Thank you! Melanie and Danny are awesome at what they do! "
Laura Strange
September 4, 2023
"I have been with State farm since 1988 and have always had a very positive experience. I had an independent company compare my State farm rates for both house and car with other companies. They said State Farm was the best! I look forward to working with my new agent, Bob Horton!"
"Thank you Laura! We definitely have great rates but our goal is to have the best customer service as well! "
Carrie Underwood
August 11, 2023
"Melanie is the absolute best!! Super friendly, efficient and knowledgeable. Highly recommend!!"
"Thank you Carrie Underwood! We look forward to having you as our customer. "
Staci Wedding
July 24, 2023
"Melanie has been wonderful. Making my switch to State Farm so easy. I would definitely recommend!"
"Staci, thank you for for your business and yes, Melanie makes it easy to switch insurance companies. "
Emily Burke
May 31, 2023
"Absolutely love this agency and the team members. They provide great rates and the best customer service!"
"Thank you Emily. We are always here to help when we can! "
Roxy Wick
May 25, 2023
"Friendly atmosphere, nice and kind employees."
"Thank you, Roxy! "
Mike Tingue
May 19, 2023
"Saving over 100 dollars a month. No complaints there! Friendly staff and was a very quick and easy change. 5/5"
"Thank you for your business, Mike! We are always happy to help our customers save money and make the change an easy process. Welcome to the Farm! "
Tara Hogan
May 18, 2023
"I am so impressed with this insurance agency! We recently switched to State Farm and Bob and his team have made the transition seamless. Not only am I saving significant money, I have local agents who live and work where I do. Having a hometown connection really makes a difference and the staff goes above and beyond to provide excellent customer service!"
"Thank you for the kind words, Tara! We strive to be the best insurance company possible with our exceptional service!! "
Michelle Porter
May 17, 2023
"Paige has always been helpful when we’ve had questions or concerns. She has gone above to make sure we have the coverage we need."
"Thank you, Michelle, for your business. Paige is awesome and loves making sure our customers are properly protected! "
Sheree Ross
May 17, 2023
"Love this business! Always professional. Always answers my questions quickly and does research if my question requires it. My agent is Paige Porter and she does a great job!"
"Thank you Sheree! Paige is great and that is one thing we promise to do here at Bob Horton State Farm is answer your questions correctly even if it takes some research. "
Kellie Farthing
May 17, 2023
"Paige took care of us and made everything so simple!!"
"Thank you for your business, Kellie! "
Bethany Hope
May 17, 2023
"I got the pleasure to work with Paige. She made this process much easier than I thought it could be. I recently got married and needed help with car insurance. She was the best!"
"Paige definitely makes the process simple for all of our customers! I am glad we were able to help you and congratulations on the marriage! "
Steve Calhoun
May 17, 2023
"Thank you Paige for all your help with finding me the right insurance for my needs. Very professional and very knowledgeable, I truly highly recommend!!"
"Thank you Steve! "
Ashley Leek
May 17, 2023
"Agent Paige Porter , has been extremely professional and helpful with anything we need ! Highly recommend!"
"Thank you for your business, Ashley. Paige definitely goes above and beyond to help all of our customers."
Denise Calhoun
May 17, 2023
"Get service in a timely manner, Working with Paige Porter was awesome!!"
"Thank you, Denise! "